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　　《民航运输类专业“十二五”规划教材：空乘英语》基本以实际客舱服务的程序为顺序，共分20个单元。每个单元包含四个部分（Dialogues，Announcements，Phonetics，Reading），并且每一部分都配有针对性的练习，以提高学生的机上英语口头交际能力、广播能力，扩大其专业知识面。本教材旨在全面加强学生机上服务英语基本技能训练，培养学生实际运用英语的能力，使之在英语会话方面具备空中乘务工作所需要的基本能力。

内容简介

　　《民航运输类专业“十二五”规划教材：空乘英语》根据《高职高专教育英语课程教学基本要求》和空中乘务员实际工作需求而设计和编写，旨在通过真实的行业背景、身临其境的职业场景、原汁原味的客舱用语、实用丰富的民航知识和有针对性的练习来提高学生英语交际能力和客舱服务水平，实用性强。
　　《民航运输类专业“十二五”规划教材：空乘英语》共20个单元，每单元由四部分组成。其中，每单元的PartOne（对话）和PartTwo（广播词）为本书的重点，应在课堂上重点讲解并让学生充分练习，以达到学以致用的目的；PartThree（语音）应在教师的指导下在课堂上完成；PartFour（阅读）的内容可以作为泛读材料，要求学生在课前预习，上课时教师进行检查，并根据学生掌握的情况进行适当的讲解。
　　《民航运输类专业“十二五”规划教材：空乘英语》可作为职业院校空中乘务、航空服务等专业的教材，也可作为航空公司新引进空中乘务员的英语培训教材，或空中乘务员复训时英语书面及口语测试的参考材料。

目录

Unit One
Part One Dialogues: Passenger Reception
Part Two Announcements: Welcome and Recheck of Boarding Pass
Part Three Phonetics: American and British Phonetic Symbols in Contrast
Part Four Reading
Unit Two
Part One Dialogues: Arranging Seats
Part Two Announcements: Pre-take off Safety Check
Part Three Phonetics: The Vowels and Consonants
Part Four Reading
Unit Three
Part One Dialogues: Arranging Baggage
Part Two Announcements: Baggage Check
Part Three Phonetics: The Pure Vowels
Part Four Reading
Unit Four
Part One Dialogues: Delay
Part Two Announcements: Welcome after a Delayed Departure
Part Three Phonetics: The Diphthongs
Part Four Reading
Unit Five
Part One Dialogues: Safety Check Before Take-off
Part Two Announcements: Safety Demonstration
Part Three Phonetics: The Explosive and Fricative Consonants
Part Four Reading
Unit Six
Part One Dialogues: After Takeoff
Part Two Announcements: Introduction of Flight Routes and Service Items
Part Three Phonetics: The Affricate, Nasal, Lateral Consonants and the Semi-vowels
Part Four Reading
Unit Seven
Part One Dialogues: Drink Service
Part Two Announcements: Drink and Meal Services
Part Three Phonetics: Syllables and Word Stress
Part Four Reading
Unit Eight
Part One Dialogues: Food Service (I)
Part Two Announcements: Before Landing
Part Three Phonetics: Open Syllables and Closed Syllables
Part Four Reading
Unit Nine
Part One Dialogues: Food Service (If)
Part Two Announcements: Flying at Night and Stopover
Part Three Phonetics: Reading Rules of English Vowel Letters in Stressed Syllables
Part Four Reading
Unit Ten
Part One Dialogues: Abnormal Situations in Service
Part Two Announcements: Apologies for Abnormal Service
Part Three Phonetics: Reading Rules of English Vowel Letters in Unstressed Syllables
Part Four Reading
Unit Eleven
Part One Dialogues: Duty Free Sales
Part Two Announcements: Movies/Duty-free Sales
Part Three Phonetics: Reading Rules of Double Syllables
Part Four Reading
Unit Twelve
Part One Dialogues: In-flight Entertainment
Part Two Announcements: Holidays and Festivals
Part Three Phonetics: Reading Rules of Multi-syllables
Part Four Reading
Unit Thirteen
Part One Dialogues: Jet Lag
Part Two Announcements: Quarantines
Part Three Phonetics: Loss of Plosion and Incomplete Plosion
Part Four Reading
Unit Fourteen
Part One Dialogues: Airsickness
Part Two Announcements: Landing
Part Three Phonetics: Consonants Clusters and Sound Linking
Part Four Reading
Unit Fifteen
Part One Dialogues: Sick Passengers
Part Two Announcements: Cancellation and Staying Overnight
Part Three Phonetics: Reading Rules of Noun+s/es and Verb+ed
Part Four Reading
Unit Sixteen
Part One Dialogues: Helping Passenger Find Lost Articles
Part Two Announcements: Waiting for Clearances
Part Three Phonetics: Sentence Stress
Part Four Reading
Unit Seventeen
Part One Dialogues: Transit Passengers
Part Two Announcements: Landing in Transit
Part Three Phonetics: Thought Patterns and Pausing
Part Four Reading
Unit Eighteen
Part One Dialogues: Filling Out Forms
Part Two Announcements: Unexpected Situations
Part Three Phonetics: Intonation
Part Four Reading
Unit Nineteen
Part One Dialogues: Emergency Procedures
Part Two Announcements: Emergency Procedures
Part Three Phonetics: Use of the Falling Tone
Part Four Reading
Unit Twenty
Part One Dialogues: Pre-arrival and After Arrival
Part Two Announcements: Brace for Impact
Part Three Phonetics: Use of the Rising Tone
Part Four Reading
Words and Phrases
References

精彩书摘

Flight crew is a group of people employed by an airline who have duties on board the aircraft. It consists of two kinds of people： those who are responsible for the safety， efficient operation of an aircraft and those who are responsible for the safety and wellbe- ing of passengers on a flight. The first kind is called pilots and the other， cabin crew.
Pilots exercise command over the crew， including the co-pilots （first officers） and cabin crew. Aircraft are usually operated by two， three or four pilots， depending on the type of aircraft and length of journey. The pilot who is called the captain is the more senior one. He has full responsibility for the safety of the aircraft and its occupants.
Pilots are needed in four areas： passenger scheduled services； passenger charter services； freight services； and business aviation （general aviation）. The business avia- tion is the biggest sector worldwide and includes private aircraft， flying schools， and companies transporting oil and gas workers to offshore rigs.
Many consider flying to be a dream job but perhaps have an unrealistic idea about what it is really like. In fact， the job demands a great deal of personal commitment and self-sacrifice. A pilot has to pass stringent training courses， and then be tested in recur- rent training twice yearly in order to maintain the relevant license.
Cabin crew is the people who are working with the passengers in the cabin. They attend to passengers needs throughout the flight， serving refreshments and selling du- ty-free goods， so customer service is vital. They are expected to be friendly， enthusias- tic and courteous at all times. Cabin crew can also be divided into two groups： the senior member is called flight director or purser and those who work under the senior member are called cabin attendants.
A qualified cabin crew must be with lofty goals and passion. But thats not enough. High level of professionalism and hard working attitude are a must. Language is also important， and an excellent cabin crew must be able to communicate with passengers in English fluently who are not sharing the same language.
Cabin attendant should carry out a range of duties： attending a pre-flight briefing， and crew members are assigned their tasks for the coming flight.
……

前言/序言

　　随着中国航空市场的蓬勃发展，国际航线的日渐增加，越来越多的航空公司开通了中国至世界各地的航班，如何提高机上服务水平成为各航空公司一项迫在眉睫的工作，要提高机上服务水平关键在于要有一支高素质的空中乘务人员队伍，提高空中乘务人员的英语实际应用能力则是提高服务质量的前提。
　　《空乘英语》正是在这种情况下应运而生的。本教材针对高职高专院校空中乘务专业的英语课程，是以培养和提高学生的英语交际能力和机上的应变能力为目标的实用教材。本教材从培养高级应用型人才的总体目标出发，结合学生毕业后的工作实际，力求向学生提供其未来工作岗位所需要的专业英语知识技能，培养学生使用涉外业务英语的交际能力。本教材本着“以应用为目的，实用为主，够用为度”的原则，着重强调实用性、常识性和灵活性，把空中乘务工作中可能用到的英语词汇、句型、语法和相关知识作为重点内容，尽量避免过于生涩、专业的词汇，使学生能够真正学以致用，为高职高专培养实用型人才尽绵薄之力。
　　《空乘英语》基本以实际客舱服务的程序为顺序，共分20个单元。每个单元包含四个部分（Dialogues，Announcements，Phonetics，Reading），并且每一部分都配有针对性的练习，以提高学生的机上英语口头交际能力、广播能力，扩大其专业知识面。本教材旨在全面加强学生机上服务英语基本技能训练，培养学生实际运用英语的能力，使之在英语会话方面具备空中乘务工作所需要的基本能力。因此本教材在编写中力求体现以下几个特点。
　　（1）以航空服务业为背景，以客舱服务工作程序为主线，培养学生正确的学习方法和独立工作能力。
　　（2）根据机上服务工作的实际需求，有针对性地培养学生的英语口头表达能力，帮助学生掌握语言的交际功能。
　　（3）在培养英语语言能力过程中，丰富学生在民航领域，尤其是航空商务英语方面的专业词汇和实用知识，为学生将来步人社会从事航空服务行业工作，进一步提高英语的交际能力打下基础。
　　本书由王远梅任主编，吴啸骅、唐菁、韩海云任副主编，姜兰、黄华、吕娜、徐哗参编。全书由王远梅统稿。
民航运输类专业“十二五”规划教材：空乘英语 下载 mobi epub pdf txt 电子书 格式

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　　茨威格的遗作是为蒙田立传。他当时生活境遇非常不好，同时还有其

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　她像找到顾准一样，找到生活中志同道合的人，她真正的兴趣是要和他们讨论，讨论是为了不同观点的交锋，而不在于显耀、争论、抱怨，她在旁边听边记。就像关于华南虎真假案中她体察到的，单靠自己是靠不住的，单靠感觉更靠不住，所以她尽可能多地去发现，去记录，去看看这个世界在发生什么，看看自己能给这个世界干些什么，但从不指望跟上潮流，更不奢求改造社会。

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感觉不错啊。

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不错，好书。下次还要购买

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书很好 慢慢看

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　一位思想者可贵之处，在于研究可研究的事物，同时冷静地尊重不可研究的事物。柴静采访、写作，就是这样的态度，从不大胆断言，也不轻率否定。她写下的，是自己为了求知所做的努力和尝试，只是她自己的生活经验。她觉得，真正体验自己的生活，而且高尚地体验自己的生活，认识自我是必要的，这是她的乐趣，她的智慧，她的使命与追求——这些远远超过她的虚荣心。

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　　因此，她总在别人一哄而上的时候，保持静观，埋首资料，梳理线索，等众人如鸟兽散，她去了。比如药家鑫，比如卢安克，比如陈坤志，很多人不会这样做，很多人做了也是带着已有的判断和目的在做。她不。她不相信事情是看上去的那样，她让尽可能多的人说话，她要尽可能多地呈现事情的面目，但她从不僭越自己的身份，不代人做判断，宁可让观众处于怀疑之中，也不拱手给出一份确定的答案。她认为，发现问题本身才是最重要的，就算这个过程会带来不安，但思想的本质就是不安。

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并不急于卷入外部世界，也不热衷于给出自己的意见，无论何时出现在观众面前，她都持重淡定，宽宏温良，仿佛一注冰泉，能让周遭的狂热瞬时降温。对于自己没有参与报道的社会事件，她从来保持沉默。

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　　在各种采访视频中，偶尔她也透露出一丝无力，因为人本质的脆弱、刚愎、自负、固执、褊狭、残酷，但很快心里的权重就会复位：这一切只会触及你的外在生活，却不会触及你的最内在的自我，只要你自己不让你自己不知所措，外界就无法从你身上得到什么，也无法使你心烦意乱。网上的那些“柴静”，跟我没什么关系，我不介意。

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