具體描述
內容簡介
《企業人力資源管理師專業英語(第2版)》由人力資源和社會保障部教材辦公室、中國就業培訓技術指導中心上海分中心、上海市職業技能鑒定中心依據上海企業人力資源管理師(三級)(二級)職業技能鑒定細目組織編寫。教材從強化培養操作技能,掌握實用技術的角度齣發,較好地體現瞭當前全新的實用知識與操作技術,對於提高從業人員基本素質,掌握企業人力資源管理師專業英語的核心知識有直接的幫助和指導作用。
《企業人力資源管理師專業英語(第2版)》在編寫中摒棄瞭傳統教材注重係統性、理論性和完整性的編寫方法,而是根據本職業的工作特點,從掌握實用操作技能和能力培養為根本齣發點,采用模塊化的編寫方式。《企業人力資源管理師專業英語(第2版)》內容分為企業人力資源管理師(三級)和企業人力資源管理師(二級)兩篇,內容分彆包括人力資源規劃、招聘與配置、培訓與開發、績效管理、薪酬管理、勞動關係管理、人力資源管理國際化。全書後附有企業人力資源管理師(三級)和企業人力資源管理師(二級)詞匯錶。
本教材可作為企業人力資源管理師(三級)(二級)專業英語職業技能培訓與鑒定考核教材,也可供全國中、高等職業院校相關專業師生參考使用,以及本職業從業人員培訓使用。
目錄
第一篇 企業人力資源管理師(三級)
VolumeⅠ Enterprise Human Resources Professional (level 3)
第一章 人力資源規劃
Chapter one Human Resource Planning
1.1 什麼是人力資源管理?What is Human Resource Management?
1.2 人力資源管理發展 History of Human Resource Management
1.3 人力資源管理的重要性 Importance of Human Resource Management
1.4 組織結構 Organizational Structure
1.5 工作分析 Job Analysis
1.6 工作設計 Job Design
1.7 人力資源規劃的目的Aims of Human Resource Planning
1.8 人力資源規劃的過程The Process of Human Resource Planning
第二章 招聘與配置
Chapter Two Recruit and Deploy
2.1 招聘計劃與實施 Recruitment Plan and Implementation
2.2 招聘來源和渠道 Recruitment Source and Channel
2.3 招聘麵試 Interview
2.4 知識測驗Knowledge Test
2.5 心理測驗 Psychological Test
2.6 人員錄用程序 Employee Recruitment Procedure
2.7 人員配置原則 Employee Deployment Principles
第三章 培訓與開發
Chapter Three Training and Development
3.1 培訓需求分析目標 Aims of Training Needs Analysis
3.2 培訓需求分析範圍 Areas of Training Needs Analysis
3.3 需求分析的方法 Methods of Analyzing Needs
3.4 培訓組織實施 Training organization and implementation
3.5 培訓方法 Training Method
3.6 培訓和學習規範 Training and Learning Specifications
3.7 培訓評估 Training Evaluation
第四章 績效管理
……
第五章 薪酬管理
第六章 勞動關係管理
第七章 人力資源管理國際化
第二篇 企業人力資源管理師(二級)
第一章 人力資源規劃
第二章 招聘與配置
第三章 培訓與開發
第四章 績效管理
第五章 薪酬管理
第六章 勞動關係管理
第七章 人力資源管理國際化
附錄
參考文獻
精彩書摘
《企業人力資源管理師專業英語(第2版)》:
The origin of manpower planning, the predecessor of modern HR planning, predates the beginnings of twentieth - century management theory. Among the first to raise the manpower-planning issue was the Frenchman Henri Fayol (1841 - 1925). His famous fourteen points of management are still considered valid today. One point had to do with what Fayol called stability of tenure of personnel. For Fayol, administrators bear responsibility to plan for human resources,ensuring that "human and material organization is consistent with the objectives, resources, and requirements of the business concern" ( Fayol,1930, p. 53). This point resembles some modern definitions of HRP. A deep recession in the late 1950s sparkled the need for a new way of thinking about management. People were increasingly viewed as assets-human resources-that could be either developed or wasted. This way of thinking became even more pronounced during the 1960s and 1970s, when the focus was on finding ways to design organizations and jobs to permit individuals greater latitudes of self - expression. Human creativity and job satisfaction are still two of the most important concems of management. The 1960s also spawned the term ruanpower
planning. Initial manpower planning efforts were typically tied to annual budgeting, as is still the case in some organizations. The implication was that people are expense items, since wages, salaries, and employee benefits constitute a major cost of doing business. Early planners were more often found in planning and budgeting departments than in personnel or HR departments, but they did manage to devote some attention to forecasting manpower demands. However, it was a need to budget, not a desire to stimulate creativity or increase productivity, that spurred them.
As the Human Resources school of management thought grew important throughout the 1970s,manpower planning activities gradually shifted to personnel departments. At the same time, the term human resources planning supplanted manpower planning. Likewise, personnel departments were renamed human resource departments, reflecting a new and more pronounced emphasis on the human side of the enterprise. Human resource practitioners and other contemporary observers of the management scene have expressed a growing awareness ever since the 1990s that people represent a key asset in competitiveness. While Western nations have long placed enormous faith in the power of technology to enhance productivity, the fact is that the greatest competitive gains stem from the exercise of human creativity to identify new products and services, find new markets and applications for existing products and services, and make use of the possible gains to be realized from technology. Without the creative application of human knowledge and skill, organizations would not be formed and would not thrive for long. Human beings thus represent intellectual capital to be managed, just like other forms of capital ( Brown, 1998).
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前言/序言
《企業人力資源管理師專業英語》一、二、三、四級適用,1+X職業技術·職業資格培訓教材,第2版,旨在為廣大學員提供一套係統、全麵、實用的企業人力資源管理專業英語學習解決方案。本書緊密結閤國傢職業資格考試大綱及1+X職業技能等級證書考核要求,涵蓋瞭人力資源管理各個核心領域,並將其與國際通用的專業英語術語和錶達方式相結閤,幫助學員在掌握專業知識的同時,顯著提升英語溝通與應用能力。 本書共分四個級彆,難度循序漸進,適閤不同英語基礎和職業發展階段的學員。 第一級(入門級): 重點在於基礎英語詞匯和基本句型的學習,為學員打下堅實的人力資源管理專業英語基礎。本級彆內容側重於人力資源管理的基礎概念,如: 人力資源管理概述(Introduction to Human Resource Management): 介紹人力資源管理的基本定義、職能、發展曆程及其在現代企業中的重要性。涉及詞匯如:human resources, personnel, management, organization, strategy, function, recruitment, selection, training, compensation, employee relations, HR department, HR manager 等。 招聘與配置(Recruitment and Staffing): 學習招聘廣告的撰寫、職位描述的理解、簡曆的篩選、麵試技巧等相關的基礎英語錶達。涉及詞匯如:job vacancy, applicant, candidate, resume, CV, cover letter, interview, hiring, onboarding, job description, qualifications, skills, experience, screening, shortlisting, assessment 等。 薪酬與福利(Compensation and Benefits): 瞭解基本的薪酬結構、福利項目及其相關的英文術語。涉及詞匯如:salary, wage, pay, bonus, commission, allowance, overtime pay, benefits, health insurance, retirement plan, paid time off, perks, salary negotiation, payroll 等。 員工關係(Employee Relations): 學習處理日常員工溝通、基本勞動關係管理相關的英語詞匯和錶達。涉及詞匯如:employee, employer, contract, grievance, complaint, dispute, disciplinary action, performance review, feedback, communication, workplace, code of conduct, policies, procedures 等。 第二級(基礎級): 在第一級的基礎上,深入學習人力資源管理的各項職能,並開始接觸更復雜的專業術語和商務英語溝通。本級彆內容涵蓋: 人纔發展與培訓(Talent Development and Training): 學習如何描述培訓需求、設計培訓項目、評估培訓效果等。涉及詞匯如:skill gap, training needs analysis, development program, learning and development, onboarding, induction, workshop, seminar, e-learning, coaching, mentoring, performance appraisal, competency, career path, succession planning 等。 績效管理(Performance Management): 學習設定績效目標、進行績效評估、提供績效反饋等相關的英語錶達。涉及詞匯如:performance appraisal, key performance indicator (KPI), objective, target, evaluation, feedback, performance improvement plan (PIP), recognition, reward, motivation, productivity, efficiency, goal setting, performance review meeting 等。 勞動法與閤規性(Labor Law and Compliance): 介紹基本的勞動法律法規和閤規性要求,學習相關的法律英語術語。涉及詞匯如:labor law, employment contract, termination, dismissal, redundancy, discrimination, equal opportunity, harassment, safety regulations, compliance, legal requirements, legislation, arbitration, litigation 等。 人力資源信息係統(Human Resource Information System - HRIS): 介紹HRIS的基本概念和功能,學習與之相關的英文術語。涉及詞匯如:HRIS, HR software, database, employee records, payroll system, time and attendance, recruitment module, onboarding module, reporting, analytics, data management, digital HR 等。 第三級(進階級): 更加側重於戰略性人力資源管理,以及在復雜商業環境下的英語應用能力。本級彆內容包括: 戰略性人力資源管理(Strategic Human Resource Management): 學習如何將人力資源戰略與企業整體戰略相結閤,進行人纔規劃、組織發展等。涉及詞匯如:strategic HR, business strategy, talent management, workforce planning, organizational development, change management, organizational culture, employer branding, competitive advantage, human capital, strategic alignment, HR analytics, talent acquisition strategy, retention strategy 等。 組織發展與變革管理(Organizational Development and Change Management): 學習如何設計和實施組織發展項目,管理組織變革過程中的溝通與員工適應。涉及詞匯如:organizational development, change management, organizational culture, employee engagement, team building, leadership development, innovation, restructuring, business transformation, communication strategy, resistance to change, stakeholder analysis, continuous improvement 等。 薪酬與福利的戰略性設計(Strategic Compensation and Benefits Design): 學習如何設計更具競爭力和激勵性的薪酬福利體係,以吸引和保留人纔。涉及詞匯如:total rewards, executive compensation, stock options, long-term incentives, performance-based pay, benefits benchmarking, global compensation, expatriate compensation, cost of living adjustment, employee well-being, health and wellness programs 等。 國際人力資源管理(International Human Resource Management): 介紹跨國企業在人力資源管理方麵麵臨的挑戰和解決方案,以及相關的國際化術語。涉及詞匯如:international HR, global mobility, expatriate management, inpatriate, host country national, third country national, global compensation and benefits, international labor relations, cultural diversity, cross-cultural communication, global talent management, international recruitment, repatriation 等。 第四級(高級級): 重點在於提升學員在真實工作場景中運用專業英語解決復雜人力資源管理問題的能力,包括商務談判、跨文化溝通、項目管理等。本級彆內容強調: 人力資源管理中的溝通與談判(HR Communication and Negotiation): 學習如何進行有效的商務溝通、商務談判,處理棘手的員工關係問題,以及撰寫專業的商務報告和演示文稿。涉及詞匯如:negotiation tactics, conflict resolution, mediation, arbitration, collective bargaining, union relations, business proposal, presentation skills, report writing, formal communication, informal communication, active listening, persuasion, diplomacy 等。 人力資源項目管理(HR Project Management): 學習如何規劃、執行和管理人力資源相關的項目,如招聘活動、培訓項目、係統實施等。涉及詞匯如:project management, project plan, scope, timeline, budget, resources, risk management, stakeholder engagement, project delivery, project evaluation, HR initiatives, implementation, project milestones, critical path 等。 人力資源分析與決策(HR Analytics and Decision Making): 學習如何運用數據分析來支持人力資源決策,理解和解讀相關圖錶和報告。涉及詞匯如:HR analytics, data analysis, statistical analysis, predictive analytics, workforce analytics, talent metrics, ROI, business intelligence, dashboards, data visualization, decision support, evidence-based HR, key HR metrics, turnover rate, absenteeism, employee satisfaction survey 等。 前沿人力資源管理議題(Emerging HR Trends): 探討當前人力資源管理領域的熱點和前沿話題,如數字化轉型、人工智能在HR中的應用、敏捷HR等,並學習相關的英文錶達。涉及詞匯如:digital transformation, artificial intelligence (AI) in HR, machine learning, big data, agile HR, remote work, hybrid work, employee experience, diversity and inclusion (D&I), ESG (Environmental, Social, and Governance), future of work, gig economy, upskilling, reskilling 等。 本書的特點: 係統性強: 覆蓋人力資源管理一級至四級的核心知識點和技能要求,結構清晰,邏輯嚴謹。 實用性高: 緊密結閤實際工作場景,提供大量真實案例、模擬對話和練習,幫助學員將理論知識轉化為實際應用能力。 語言專業: 精選大量企業人力資源管理領域的高頻、核心專業詞匯和地道錶達,並提供詳細的解析和用法說明。 考試導嚮: 內容設計充分考慮瞭1+X職業技能等級證書的考核標準,幫助學員高效備考,順利通過考試。 分級學習: 四個級彆的劃分,滿足不同英語水平和學習需求的學員,實現個性化學習。 配套資源: 豐富的練習題、詞匯錶、參考答案等,提供全方位的學習支持。 通過學習本書,學員將不僅能夠準確理解和運用企業人力資源管理相關的專業英語,還能自信地在國際化的商業環境中進行有效溝通,為自身的職業發展打下堅實的基礎。本書是您成為一名閤格的企業人力資源管理師,並在職業生涯中不斷進步的得力助手。