具體描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用戶評價
##講的是如何與人溝通。很棒。核心應該是，理解對方到底在想些什麼，在擔心些什麼。可是很大的問題是，很多時候你並不理解對方，這怎麼辦呢……？
評分##Just listened.
評分##非常棒
評分##非常一般。
評分##工作和生活上都很有用。
評分##非常一般。
評分##不僅僅是聽，還有怎樣讓人感覺到，有些技巧非常耐人尋味但好意思用嗎？
評分##看看
評分##不僅僅是聽，還有怎樣讓人感覺到，有些技巧非常耐人尋味但好意思用嗎？
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