推薦序 前言 Chapter 1 Marketing Management 營銷管理 案例Case 正文Text 1.1What is Marketing 1.2How Marketing Discovers and Satisfies Consumer Needs 1.3The Production, Product and Selling Concepts 1.4The Marketing Concept and Societal Marketing Concept 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 2 Consumer Behavior 消費者行為 案例Case 正文Text 2.1The Buyer Decision Process 2.2Factors Influencing Consumer Behavior 2.3Models of Consumer Behavior 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 3 Marketing Environment營銷環境 案例Case 正文Text 3.1Demographics and Culture 3.2Economic forces and Regulatory Forces 3.3Technological Forces and competitive forces 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 4 Marketing Research 營銷調研 案例Case 正文Text 4.1The Types of Marketing Research 4.2Focus Groups 4.3Depth Interviews and Projective Tests 4.4Types of Surveys 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 5 Marketing Strategy and Relationship Marketing營銷戰略和關係營銷 案例Case 正文Text 5.1Market Segmentation 5.2Market Targeting 5.3Positioning 5.4Relationship Marketing 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 6 Marketing Mix 1:Product Strategy市場營銷組閤1:産品策略 案例Case 正文Text 6.1The New Product Process 6.2Product Life Cycle 6.3packaging 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 7 Marketing Mix 2:Pricing 市場營銷組閤2:價格 案例Case 正文Text 7.1Nature and Important of Price 7.2The Pricing Constraints and Objectives 7.3Demand.based Methods 7.4Competitive.based Methods 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 8 Marketing Mix 3:Place市場營銷組閤3:渠道 案例Case 正文Text 8.1Marketing Channel 8.2Retailing 8.3Logistic Management 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 9 Integrated Marketing Communications整閤營銷傳播 案例Case 正文Text 9.1What is Integrated Marketing Communications 9.2Publicity and Public Relations 9.3The Practice and the Adoption Process for IMC 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 10 Brand Management 品牌管理 案例Case 正文Text 10.1What Is Brand 10.2New Products and Brand Extension 10.3Advantages of Extensions 10.4Disadvantages of Brand Extensions 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 11 Global Marketing全球營銷 案例Case 正文Text 11.1The Scope of Global Marketing 11.2Emergence of a Borderless Economic World 11.3Cross.Culture Analysis in a Global Economy 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 12E.Marketing電子營銷 案例Case 正文Text 12.1The Emergence of E.Marketing 12.2E.Marketing Environment 12.3E.Marketing in Emerging Economies 核心詞匯Core Words and Expressions 知識擴展More Knowledge Chapter 13 Marketing of Services服務營銷 案例Case 正文Text 13.1The Uniqueness of Service 13.2How Consumers Purchase Services 13.3Managing the Marketing of Services 核心詞匯Core Words and Expressions 知識擴展More Knowledge 參考文獻